Moving questions, answered plainly.

A binding estimate is a written price for the items and services listed on it, agreed before your shipment is loaded. You pay that price as long as the move matches what was quoted. If you add items or services, the estimate is revised in writing before loading, so nothing changes on moving day without your say-so.

On the volume of your shipment, the distance, your dates, access at both homes and any extra services like packing, crating or storage. A detailed inventory lets us give you a binding quote instead of a rough guess, and flexible dates bring the price down.

Yes. AMEX Moving & Storage is registered with the Federal Motor Carrier Safety Administration as an interstate household goods carrier: USDOT 3101918, MC 77849. Our drivers, movers and trucks are insured. You can look us up, or any mover, on FMCSA's public lookup before you book.

Short notice can limit your date options, and flexible dates get the lowest price. Your written quote shows the price before you reserve, either way.

Yes. Mention your service when you request a quote and your moving agent applies it to your written estimate.

Yes. Choose full packing, fragile-only packing or pack it yourself and let us wrap and load the furniture. Our trucks carry heavy-duty boxes, packing paper, bubble wrap, foam sheets and TV and glass packing materials, and we build custom crates for mirrors, art, glass tops and antiques.

No. Pack everything yourself, have us pack everything, or mix the two. Whatever we do not pack, we still wrap and protect at loading.

Anything flat, fragile and valuable: large mirrors, framed art, glass and stone tabletops, antiques. We point these out when we build your quote.

Yes. Our trucks are fully stocked with blankets, boxes, bubble wrap, foam and TV and glass packing materials.

The first 30 days are included with every long-distance move. Your moving agent quotes the rate for anything beyond that in writing before you reserve.

Yes. Our facilities are climate controlled with 24-hour surveillance and limited access.

Tell your moving agent what you need and we schedule it. Everything is inventoried, so we know where each item is.

Everything is wrapped and padded, and the truck is loaded tier by tier with straps so nothing shifts. For interstate moves you choose your protection level: Full Value Protection, or Released Value at 60 cents per pound per article. That is the mover's liability, not insurance, and we go through both options before you sign.

No. Disassembly and reassembly of furniture is included with every move at no additional cost.

Yes. Choose full packing, fragile-only packing or pack yourself and let us handle the furniture. Your written quote lists exactly what is included.

Yes. Tell us about your building and we coordinate the elevator reservation and the certificate of insurance your management company requires.

Your moving agent goes over the delivery window with you before you reserve. The delivery date is the earliest day your belongings can arrive, with a window after it. If you need a specific date, a guaranteed delivery date is available, and flexible dates get you the lowest price.

Pickups start within about 100 miles of our Fair Lawn, NJ office: all of New Jersey, New York City, Long Island, Westchester and the Hudson Valley, eastern Pennsylvania and Connecticut. From there we deliver to all 48 states in the continental US, coast to coast. We do not serve Alaska or Hawaii.

Every long-distance package includes the truck, labor, tolls and fuel, padded blankets for your furniture, disassembly and reassembly of furniture at no extra charge, door-to-door delivery and a dedicated moving agent. Thirty days of free storage is included with long-distance moves if you need it.

Yes. Your moving agent is your one point of contact from pickup to delivery and keeps you updated on timing along the way.

Call us. It depends on the date, the route and what is moving, but we handle short-notice moves regularly and we will tell you honestly what we can do.

Within about 100 miles of our Fair Lawn, NJ office: New Jersey, New York City, Long Island, Westchester and the Hudson Valley, eastern Pennsylvania and Connecticut. We deliver to all 48 states in the lower 48.

That is the goal of every commercial plan. We schedule around your hours, often evenings or weekends, so your team is back at work with the least interruption.

We pack, protect and move your equipment. Your IT provider should disconnect and reconnect networks and workstations.

Yes. We handle employee relocations alongside your office move with the same dedicated planner.

Yes. Tell us the date and we plan pickup and delivery backward from it, in writing.

Thirty days of climate-controlled storage is included, and we deliver to your door when you are ready.

Yes. Full-service packing is the fastest way to be ready, and our trucks carry all the materials.